Contact Us

We would love to hear from you! Whether you have a question about your order, need beauty advice, or just want to say hello — our team is here to help.

Get in Touch

Email: support@urbeauty.store

We aim to respond to all inquiries within 24-48 business hours.

Order Support

If you have a question about an existing order, please include your order number in your message so we can assist you as quickly as possible.

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM (EST)
Saturday - Sunday: Closed

Returns and Refunds

For return or refund requests, please visit our Refund Policy page for instructions.